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Date/Time: Sat, 11 May 2024 15:16:12 +0000



Time error

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[2020-05-31 13:54:48]
User876473 - Posts: 4
Say my computer clock is off set by 64 sec. I have tried to reset the time and date on the computer but still keep getting this error. On the platform side I unchecked enable FIX logging since it says there could be data error if the time is wrong. I went through support section and did not find this particular issue addressed. I have attached the error message. Can you advise.
imageTime error.JPG / V - Attached On 2020-05-31 13:53:38 UTC - Size: 23.24 KB - 190 views
Attachment Deleted.
[2020-05-31 14:08:59]
Sierra Chart Engineering - Posts: 104368
Therefore, you could not have actually corrected the computer's clock if you are getting that message.

Use this command to correct the time on your computer:
Global Settings Menu: Set System Date-Time from Server (Global Settings menu)

And you may need to run Sierra Chart with Administrator level access for that command to actually correct the computer's clock.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-05-31 14:09:15

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