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Date/Time: Thu, 25 Apr 2024 22:05:53 +0000



CFD NAS100

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[2020-05-31 09:44:19]
User267701 - Posts: 66
has no data. i deleted all files and now i get a timeout trying to redownload.

BTW: Do the CFDs represent the cash prizes (spot markets)?
Date Time Of Last Edit: 2020-05-31 09:45:12
[2020-05-31 14:10:00]
Sierra Chart Engineering - Posts: 104368
Refer to the documentation here in regards to this:
Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Error when Downloading Historical Intraday Data from the Sierra Chart Historical Data Server

The CFD pricing will be representing the cash prices.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-07-01 17:47:17]
User267701 - Posts: 66
My Cash Indizes once again make trouble. Historical Daily for NAS100/US30/US2000 show no price updates and 29th June is the last day shown. Also intraday charts are dead.

Is there a problem i dont know about or can i forget about CDFs?

I really dont get it...and ofc i deleted and redownloaded data. It doesnt help.
[2020-07-02 08:13:16]
Sierra Chart Engineering - Posts: 104368
Direct Sierra Chart Account

When you are using Sierra Chart that has been provided through an affiliate, you do not have a direct paid account with us, and you wish to access functionality that is not provided in your limited version, you must have an account with Sierra Chart directly and have a standard installation of Sierra Chart. To accomplish this, follow the instructions below:

Direct Sierra Chart Account

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Or you can tell AMP to change your service package to the Advanced Sierra Chart service package.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-07-02 08:13:28
[2020-07-02 08:51:43]
User267701 - Posts: 66
Guys, let me tell you...sometimes its really cumbersome.

The most basic stuff...simple cash charts...is not included with the standard package 3 IF!!! one is not using a direct paid account.

I am totally fine with that, because of the costs i have right now. But i cant find this info here:

Description of Service Packages and Pricing

or here:

Supported Data and Trading Services: Supported Services

Nor is this info available in my AMP account platform setups.


Best Regards

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