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Date/Time: Thu, 02 May 2024 21:36:42 +0000



Sierra Chart does not start on my 2016 VPS

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[2020-05-29 16:09:57]
MrRobot - Posts: 1
Hi

I have a new VPS running Windows Server 2016. The SierraChartFileDownloader does not work when I double click on it, so I've downloaded the software and copied it to the C drive as instructed. However, when I click SierraChart64 or SierraChart, the software does not start up.

Are there any supporting files that I would need to install ? I've already installed with the Windows essentials etc on the server.

Regards
Bilal
[2020-05-29 18:54:16]
Sierra Chart Engineering - Posts: 104368
Sierra Chart is very simple and has no external dependencies. Literally nothing. Just the executable itself. It is one of the most simplest programs to run in the world. It is extremely unusual to hear something like this.

Check the Windows Task Manager processes list and see if you notice it already running, but if you do you really should see the main window.

If it is already running, then terminate the process and start it again.

If there is a scenario like that though, it would be a Windows issue.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-05-29 18:54:53

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