Support Board
Date/Time: Fri, 10 May 2024 06:21:23 +0000
Hung order
View Count: 470
[2020-05-29 01:59:15] |
User183724 - Posts: 183 |
I just had some kind of hung order and I don't know why or what to look for in the future. I exited a loosing position, I thought, and took a few minutes to check on my account. When I got back on the chart, the 'child' orders were clear but I still had active order. Wound up costing me another 10 points. Really don't want to have that happen any more. I was using chart trading, which I've used countless times live trading and in the sim so I'm at a loss for what happened. If anyone has any idea of what I should be looking for I'd really appreciate any assistance. thx
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[2020-05-29 11:00:33] |
Sierra Chart Engineering - Posts: 104368 |
Not really clear what is meant by "hung order". Would be best for you to go through the Trade Activity Log to analyze what has happened: Trade Activity Log: Viewing Historical Trade Activity Make sure your Attached Orders have a Time in Force of good till canceled: Attached Orders: Time In Force Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-05-29 11:01:00
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