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Direct MessagesDate/Time: Fri, 03 May 2024 14:26:30 +0000
massive disconnects in denali depth in the last week
View Count: 629
| [2020-05-28 13:07:51] |
| zippyzip - Posts: 293 |
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any ideas please let us know , thanks
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| [2020-05-28 13:09:26] |
| mikeee - Posts: 2 |
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happening here as well , not good. been happening since yest.
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| [2020-05-28 20:44:26] |
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What does this mean? There are no network connection disconnecting issues. We noticed no such problem like that. Connectivity is very stable. It would be much more likely the issue is a networking issue on your side. We will do some monitoring from our distant location on the opposite side of the world. But every time we have monitored this, the connectivity is very stable. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-05-28 21:26:36] |
| User833286 - Posts: 14 |
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depth disappearing issue happening here as well since yesterday
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| [2020-05-28 21:30:21] |
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Maybe this is related to a market depth correction algorithm we added. We will check on this now. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-05-28 21:31:50] |
| zippyzip - Posts: 293 |
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yes this has been happening since you posted the change of the depth
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| [2020-05-28 21:35:31] |
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Maybe this is related to a market depth correction algorithm we added. We checked on this and it is not related to this at all.Is this problem referring to the Bid and Ask Depth Bars study? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-05-28 21:35:55
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| [2020-05-28 21:46:07] |
| zippyzip - Posts: 293 |
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yes it is u can see in picture in lower pane there is bid ask depth bars and the spaces are were it just was blank and this has been happening for last 3 days at random times through out day and not just me .
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Private File |
| [2020-05-28 21:49:23] |
| red23 - Posts: 38 |
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Having the same issue. Depth bars just goes blank. This only started this week
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| [2020-05-28 22:07:25] |
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What is the symbol in the chart image in post #8? Regarding post #9 we want you update to version 2113: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-05-28 22:13:39] |
| User760165 - Posts: 4 |
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I have been having the same issue with bid an dask depth bars for the last 3 days.
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