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Date/Time: Mon, 27 Jun 2022 03:13:29 +0000



Issues with constant data feed

View Count: 672

[2014-01-22 19:16:10]
abrahamc - Posts: 1
Hello - I recently installed the Sierra platform and am having issues with charts. I have to disconnect and connect to update the quotes - otherwise it only works for about a minute and then stops. Any help is appreciated.
[2014-01-22 20:28:44]
Sierra Chart Engineering - Posts: 103470
We see you are using TransAct. Please contact your broker and have them put you in contact with TransAct support for help with this. TransAct provides the data feed in this particular case.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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