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Direct MessagesDate/Time: Thu, 16 May 2024 11:34:55 +0000
Global position limit did not kick in
View Count: 502
| [2020-05-22 06:47:09] |
| User920076 - Posts: 5 |
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Hi, on may 15th I was trading as normal and after taking a stop, my position got reentered even though I did not hit the button. Took it off several times, but kept re-entering. Closed down Sierra, and after I opened it again I had as many as 4 contracts on. This is very strange since I always trade with global position limit 3 contracts. This is rithmic paper trading, and the glitch made me fail my Earn 2 trade account. According to E2T, the trades came from Sierra. In the attachment only the first part (Rithmic) is relevant. Best Date Time Of Last Edit: 2020-05-22 06:47:29
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Private File Private File |
| [2020-05-22 15:37:12] |
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To determine the origin of those orders, refer to: Trade Activity Log Analysis: Determining the Origin of a New/Modified Order We do not provide any technical help with problems encountered with Rithmic. We have discontinued support for Rithmic. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-05-22 19:24:57] |
| User920076 - Posts: 5 |
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Ok, thanks. I have checked the log and where the glitch occurs, and it is recorded that I several times tried to flatten and cancel, it says in the end (under OrderActionSource) that "New order originated from external service". What does that mean? |
Private File Attachment Deleted. |
| [2020-05-25 11:59:40] |
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It looks like you are showing the Trade Activity Log from a sub instance. That is the reason you see the message at the end. You also tried to flatten the position multiple times. Do not be people realize, why we are terminating support for Rithmic. One of the problems is position reporting with that service. We have seen this before. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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