Support Board
Date/Time: Sat, 05 Jul 2025 12:46:38 +0000
SC Web Trading Panel
View Count: 656
| [2020-05-20 11:03:57] |
| Luke - Posts: 142 |
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Is there any way to keep the web trading panel from disconnecting by itself frequently (Ipad)? Also, when I want to reconnect, the orange connect button doesn't work, I need to either refresh the web page or click on one of the server links. Something else I noticed: before, when you canceled an order through the web panel, the orange cancel button immediately disappeared after cancellation was submitted and the order was cancelled. Now, order status is correctly updated to canceled, but the orange button doesn't disappear anymore Date Time Of Last Edit: 2020-05-20 13:25:19
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| [2020-05-20 16:06:17] |
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We will need to look into this regarding the Ipad. The cancel button issue has been resolved. Sierra Chart Support Date Time Of Last Edit: 2020-05-20 16:18:24
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| [2020-05-20 18:03:52] |
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Is there any way to keep the web trading panel from disconnecting by itself frequently (Ipad)? This might relate to power management on that device.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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