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Date/Time: Thu, 25 Apr 2024 02:01:45 +0000



AMP Sub-Account

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[2020-05-19 18:26:33]
User152906 - Posts: 8
I set up a Sub-Account with AMP Account number **. I went on Live Chat. They said to fill out a Live Trading Platform Setup Request.
However I already have a Package 5 with the Denali Data Feed. I am running 2 copies of Sierra on one computer. Can I just use the Sub-Account on my one copy, so that I can use my different strategy.

Ticket ID: 1589906577398 is my original Support Ticket. They responded that yes I could do this. However they didn't tell me how.
An e-mail I received from Support told me to Login with my AMP Sub-Account number, but since I don't have a Password for the Sub-Account, how can I login.
Date Time Of Last Edit: 2020-05-19 22:15:32
[2020-05-19 23:01:04]
Sierra Chart Engineering - Posts: 104368
What we need you to do is fill out this form for that subaccount:
https://www.sierrachart.com/UserControlPanel.php?page=SCOrderRoutingServiceTradingAccountAssignmentRequestForm

And then once that account is assigned to your Sierra Chart account you can then access it through the Trade Window:
Basic Trading and the Trade Window: Main/C >> Trade Account (Selecting Trade Account for Chart / Trade DOM)

Or you can use it in a sub instance:
Using DTC Server for Data and Trading in Another Sierra Chart Instance

But you also need to select it on the Trade Window in the case of a sub instance as well.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-05-19 23:01:29

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