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Date/Time: Sat, 04 May 2024 01:57:10 +0000



Bids / Offers not updating with love trading account

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[2020-05-19 11:06:11]
User802753 - Posts: 4
I’ve just set up a new trading account with AMP Futures and I’m using TT for order routing. Previously I’ve used Sierra Chart with Interactive Brokers.

What I’m noticing is when I place limit beds or offers, the depth of market is not updating to reflect my orders. However, I can confirm that I’ve been able to place live trades on the account.

I’m wondering if you know what might be going on here?

When I previously used interactive brokers, I could see the depth of market update in real time as I added bids / offers.

Has there been a change in the way that Sierra chart managers such orders, to conceal orders from the market. If so, I assume that comes at the disadvantage of forsaking a place in the exchange queue?

Any clarification you can provide would be much appreciated. M
[2020-05-19 11:34:07]
Sierra Chart Engineering - Posts: 104368
You are receiving delayed data. AMP did not complete set up of the Denali Exchange Data Feed for your account to provide real-time data:
https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation#DenaliExchangeDataFeed

Please contact them about this. Let them know what we said.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-05-19 11:34:15

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