Login Page - Create Account

Support Board


Date/Time: Sat, 04 May 2024 02:25:56 +0000



2106 is frozen

View Count: 773

[2020-05-18 18:45:02]
User75096 - Posts: 48
i was using 2105, all was fine, installing 2106 ,loading my chartbook sierra stoped loading the book and was frozen, going back to 2105 than the same,
then i went back to the current version 2102 and it is working, you have an idea?
[2020-05-18 19:34:59]
Sierra Chart Engineering - Posts: 104368
We do not know why. Are you using any custom studies?


If you give us to Chartbook we can test. Instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-05-18 19:39:03]
User75096 - Posts: 48
i was loading in save mode and it was the same
[2020-05-18 19:39:43]
User75096 - Posts: 48
2104 is working
[2020-05-18 19:49:04]
User75096 - Posts: 48
File attached
Private File
Attachment Deleted.
attachmentES.cht - Attached On 2020-05-18 19:48:14 UTC - Size: 585.03 KB - 188 views
[2020-05-18 20:14:13]
Sierra Chart Engineering - Posts: 104368
Your Chartbook opens fine for us on version 2106:
http://www.sierrachart.com/image.php?Image=1589832816581.png

We see you are using one User Contributed Study. We want you to follow the instructions here:
Notice: Study Exceptions in New Versions and Code Efficiency

And update User Contributed Studies.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-05-18 20:14:38

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account