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Date/Time: Sat, 20 Apr 2024 08:48:14 +0000



bookmap

View Count: 2781

[2020-05-18 18:11:51]
Osama Elgammal - Posts: 10
hello
i can't show the heat-map . i followed the guideline and still not working
[2020-05-18 19:16:51]
Sierra Chart Engineering - Posts: 104368
Did you follow the instructions here?:
https://www.sierrachart.com/index.php?page=doc/StudiesReference.php&ID=375#Market_Depth_Historical_Graph
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-05-19 00:13:06]
Osama Elgammal - Posts: 10
i did word for word and its not showing any heat map, is there a packages i need to add to my subscription?
[2020-05-19 00:20:23]
Sierra Chart Engineering - Posts: 104368
What is the symbol of the chart?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-05-19 00:22:15]
Osama Elgammal - Posts: 10
SRNE or NVAX
[2020-05-19 03:54:10]
Sierra Chart Engineering - Posts: 104368
You will not receive historical market depth data for stocks.

You need to use a futures contract like ESM20.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-05-25 20:16:10]
Osama Elgammal - Posts: 10
can i get a refund please, the chart is no use to me with to day trading book map ability. i have discontinued my monthly auto renewal
[2020-05-26 01:21:59]
Sierra Chart Engineering - Posts: 104368
There is already less than a month of usage time on your account. We do not provide a refund for the current month. So there is nothing to refund at this point in time. There also is no credit balance of funds on your account either.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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