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Date/Time: Thu, 16 May 2024 15:38:25 +0000



Numbers Bars Calculated Values ID: 0 SubGraphData Array11: Out of bounds array

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[2020-05-17 22:06:24]
ertrader - Posts: 648
Hi support,
Numbers bars are showing an out of bound array error over and over in the message log. Chartbook attached. No custom studies. Can you please take a look?

Chart #4 | Numbers Bars Calculated Values ID: 0 SubGraphData Array2: Out of bounds array error at Index 4836 | 2020-05-15 19:05:11.123

SC 2102 64 Bit
Date Time Of Last Edit: 2020-05-17 22:16:57
attachmentES_NUMERROR.Cht - Attached On 2020-05-17 22:06:16 UTC - Size: 178.04 KB - 253 views
[2020-05-17 22:18:55]
Sierra Chart Engineering - Posts: 104368
We looked at this yesterday but could not reproduce. It may relate to custom studies. We had to delete your thread from yesterday because it was so huge due to a massive Message Log, that it was detrimentally affecting our browser to the point it had to be terminated, when reducing the size of the post.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-05-17 22:23:47]
ertrader - Posts: 648
I appreciate you taking a look at it. I just included the relevant error today. It happens during replay. If you scroll to Friday 5/15/20 about 7:00am EDT and play, you should see it. Replay fast about 10-30x so you can quickly get thru the day.

There are no custom studies on the chart and I did a delete and download data just in case there was some kind of data issue.

It's not crashing my system so not urgent.
Date Time Of Last Edit: 2020-05-17 23:50:37
[2020-05-26 00:57:38]
Sierra Chart Engineering - Posts: 104368
We still cannot reproduce this:
Chart #4 | Numbers Bars Calculated Values ID: 0 SubGraphData Array2: Out of bounds array error at Index 4836 | 2020-05-15 19:05:11.123

The chart you gave does not have this study and it does have two custom studies. So looks like you gave us the wrong chart.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-05-26 13:30:52]
ertrader - Posts: 648
Thank you...I've since updated to V2109 tested and no longer seeing the error.

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