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Date/Time: Sun, 28 Apr 2024 08:59:01 +0000



[Programming Help] - installation problem, log sent to support

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[2020-05-15 15:01:57]
lina2020 - Posts: 1
Hi, I got installation error, sent you log from my email **. Please help me to install SierraChart. Thanks a lot
waiting for your response
Date Time Of Last Edit: 2020-05-15 19:43:36
[2020-05-15 19:44:27]
Sierra Chart Engineering - Posts: 104368
It looks like you are trying to install this on a Mac, as the installation folder is showing as \\Mac\Home\Downloads\:\SierraChart\.

We do not provide technical support for using Sierra Chart on a Mac so we do not know how to help with this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-05-16 01:20:12]
Sawtooth - Posts: 3980
Run Sierra Chart on GNU/Linux, BSD, and Mac OS X using Wine
[2020-05-16 01:33:22]
Sierra Chart Engineering - Posts: 104368
Yes we know about that documentation but we have no personal experience with it, and do not want to give advice that we are not sure about.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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