Home >> Support Board

Support Board

Date/Time: Sat, 20 Apr 2024 11:02:31 +0000

How to Post a Message for Support

CTS - attached MIT orders

View Count: 1221

[2014-01-21 17:04:04] #1 [Go To First Post]
User60591 - Posts: 39
I have a question regarding CTS MIT orders . Im trying to run automated strategy on Sierra Chart. When I'm in simulation mode MIT orders work fine, but when I changed to live (orders are sent to trade service), on triggered trade I have recieved: Trade Order Error - Order error: CTS FIX: Order type Market if Touched is not supported. Internal Order ID: 7771. Service Order ID: (none). Symbol: 6E.CME_20140300_6EH4.CME_Fo \| 2014-01-21 17:13:48 Trade Order Error - Order error: CTS FIX: Order type Market if Touched is not supported. Internal Order ID: 7772. Service Order ID: (none). Symbol: 6E.CME_20140300_6EH4.CME_Fo \| 2014-01-21 17:13:48 Internal Order ID: 7771 has been reassigned to 7773 \| 2014-01-21 17:13:48 Internal Order ID: 7772 has been reassigned to 7774 \| 2014-01-21 17:13:48 Trade Order Error - Order error: CTS FIX: Order type Market if Touched is not supported. Internal Order ID: 7773. Service Order ID: (none). Symbol: 6E.CME_20140300_6EH4.CME_Fo \| 2014-01-21 17:13:48 Trade Order Error - Order error: CTS FIX: Order type Market if Touched is not supported. Internal Order ID: 7774. Service Order ID: (none). Symbol: 6E.CME_20140300_6EH4.CME_Fo \| 2014-01-21 17:13:48 There were no stop and no target orders sent. Apperently CTS supports MIT. In attached orders I have Target: Market if touched and STOP: Stop How come this is not supported? thnx i

[2014-01-21 19:25:14] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We need to ask CTS about this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2014-01-21 21:51:56] #3 [Go To First Post]
User60591 - Posts: 39
Thank you. I hope they will reply soon.

[2014-01-21 22:43:04] #4 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We have looked into this and the problem is Market if Touched orders are not supported for CTS T4 OCO order types which are used with Attached Orders. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-01-22 08:25:04

[2014-01-22 07:49:48] #5 [Go To First Post]
User60591 - Posts: 39
It would be nice if you would mention somewhere that all (MIT) order tipes do not work when spreadsheet an attached orders are used for trading. Do MIT orders work in coded strategies?

[2014-01-22 08:24:35] #6 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
This is a limitation of OCO orders with CTS T4. Not Sierra Chart. This is documented here: https://www.sierrachart.com/index.php?l=doc/doc_OrderTypes.html#MarketIfTouched Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-01-22 08:25:35

[2014-01-22 14:38:52] #7 [Go To First Post]
User60591 - Posts: 39
So basicaly If I have Target: Limit, Stop:Stop it should work? Is there any other limitations with order types and attached orders with CTS T4 that we should be aware of so the future questions will be avoided? thank you

[2014-01-22 17:07:36] #8 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Yes. No other limitations. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account: