Login Page - Create Account

Support Board


Date/Time: Sat, 05 Jul 2025 13:09:23 +0000



looking to switch to SC TT order routing

View Count: 684

[2020-05-14 09:43:52]
User753428 - Posts: 178
for a while, i've been using SC package 3 purchased directly from you and paying for Denali Feed while using CQG order routing through AMP.

starting next month, i have decided to try out Sierra Chart's TT order routing service with AMP and because I want to be billed for SC order routing + Denali Feed directly through AMP, i will be doing this through the affiliate-SC package 3 that is offered by AMP

the Denali Feed subscription i have on this direct account is valid until the end of this month but my package 3 expires end of this week. since i'll be switching over to the AMP-affiliated-SierraChart package 3 with SC order routing in 2 weeks (next month), i don't want to have to pay for another 1-month extension for my current direct package 3.

may i ask for a 2-week extension for my current package 3 subscription or at the very least offer an option to purchase just 2 weeks' worth of package 3? thanks.
[2020-05-20 13:32:50]
SC Support - Posts: 1974
kwookoh: Set active status for Service Package to '3 - Standard' till 2020-05-30.
kwookoh: Added 10 days at Package 3.

Hi there, this gift will take you through the end of the month, the 31st is a Sunday

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account