Support Board
Date/Time: Thu, 02 May 2024 14:18:53 +0000
wrong price multipliers for 6J and Fut Options on SC Data-All Services
View Count: 556
[2020-05-11 02:33:28] |
User753428 - Posts: 158 |
when data/trade service is set to SC Data-All Services, prices displayed for J6 are off by 2 decimal places. when data/trade service is set to CQG, prices for J6 are correctly displayed. if i want to have J6 prices correctly displayed on SC Data-All Services, i have to change the price display format from 0.00001 to 0.0000001, tick size from 0.00005 to 0.0000005, and change both historical and real-time price multipliers from 1 to 0.01. likewise with CME Futures Options when data/trade service is set to SC Data-All Services, the default numbers for price display format, tick size, historical price multiplier, and real-time price multiplier are all wrong. they should be 0.01, 0.05, 0.01, 0.01, respectively if you want to display the correct prices. yes yes i understand i can simply configure these myself to have them correctly displayed but you are doing a disservice by providing the wrong prices by default. people shouldn't have to be wasting time during the weekend to go through your extensive documentation for something so so so basic. |
[2020-05-12 12:24:17] |
Sierra Chart Engineering - Posts: 104368 |
Your conclusion is not entirely correct, the price format you see is what is used by Barchart and their historical Daily Price data which we use in this particular case. This is not something we are going to change. likewise with CME Futures Options when data/trade service is set to SC Data-All Services, the default numbers for price display format, tick size, historical price multiplier, and real-time price multiplier are all wrong. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-05-12 12:25:18
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[2020-05-12 12:56:06] |
Sawtooth - Posts: 3990 |
if i want to have J6 prices correctly displayed on SC Data-All Services, i have to change the price display format from 0.00001 to 0.0000001, tick size from 0.00005 to 0.0000005, and change both historical and real-time price multipliers from 1 to 0.01.
I've also had to deal with this with some of my clients.
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