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Direct MessagesDate/Time: Wed, 08 May 2024 02:23:10 +0000
Erroneous data in SPY. Currently subscribed to SC Real-Time Data Feed
View Count: 799
| [2020-05-10 16:43:00] |
| trader0222 - Posts: 30 |
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Good day SC Support, Please see file of screenshot attached showing 4 erroneous tails in SPY 30m charts. This is a comparison of barchart.com and SC Data Feed. Currently session times in SC is set to 9:30 to 15:59:59. I have also tried Edit->Delete All Data and Download. Please assist. Thank you. http://www.sierrachart.com/image.php?Image=15891289324.png |
 2020-05-11_002411.png / V - Attached On 2020-05-10 16:40:56 UTC - Size: 168.71 KB - 196 views |
| [2020-05-11 12:50:40] |
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We have contacted our data provider about this. And we will cleanup these out of range values which are not really errors. But they should not be included in the charts. This will be done after the close today. And then after that you will need to re-download the data.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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