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Direct MessagesDate/Time: Mon, 06 May 2024 06:47:57 +0000
Invalid Chartbook File Message when Sending File to User
View Count: 494
| [2020-05-10 08:31:41] |
| ticinotrader - Posts: 378 |
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Dear Support, I have just updated to the most recent 2102 version. When I try to send existing chartbook(s), to other SC username (File -> Send File to User) I repeatedly get the following error message in the Log: 'Invalid Chartbook File' The chartbooks open properly. They also save properly without any problem. I've been able to send the same file(s) on Friday when using the previous stable version (2098). Also when I manually copy the cht file to the other Sierra Username's instance, it works properly. Can you please advise? Thank you. Date Time Of Last Edit: 2020-05-10 08:47:39
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| [2020-05-10 10:15:02] |
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We will resolve this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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