Login Page - Create Account

Support Board


Date/Time: Mon, 06 May 2024 10:09:08 +0000



Error Message using DVP (Volumen Profile Tool)

View Count: 465

[2020-05-08 08:58:12]
Rofthy - Posts: 7
Hello, in my Trial Version i get an Error Message, if i'm using DVP (Volumen Profile Tool):

"Error determining study collection version. Code = 220000 | 2020-05-08 10:14:18.593 *
This Study Collection file requires a newer version of Sierra Chart or is no longer compatible. To update select Help >> Download Current Version or Prerelease. | 2020-05-08 10:14:18.594 *"

But Volumen Profile looks o.k., and i have the Version 2098 64-bit (31091M)
Date Time Of Last Edit: 2020-05-08 09:00:12
imageAnmerkung 2020-05-08 102807.png / V - Attached On 2020-05-08 08:53:49 UTC - Size: 95.8 KB - 197 views
[2020-05-10 08:08:46]
Sierra Chart Engineering - Posts: 104368
We will get this resolved in the next release of Sierra Chart. Should be out tomorrow.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account