Support Board
Date/Time: Thu, 02 May 2024 12:15:14 +0000
service connection error
View Count: 417
[2020-05-07 19:25:35] |
JP1 - Posts: 9 |
keep getting this message when trying to log onto sierra chart Connection error message from service:Rithmic Trading| Logon error received from server|Date-Time: 2020-05-06 20:21:40 ( date and time vary depending on date and time of attempted login) please help Thanks John Tocco |
[2020-05-07 20:08:26] |
Sierra Chart Engineering - Posts: 104368 |
We see you are using Rithmic. Refer to: Regarding Rithmic (Our Final Post on this Subject) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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