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Date/Time: Fri, 19 Apr 2024 02:24:51 +0000



hello , i need to help .

View Count: 1427

[2020-10-02 09:01:18]
Sierra Chart Engineering - Posts: 104368
You can see the Services Balance here:
https://www.sierrachart.com/UserControlPanel.php

The amount is too small to refund.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-10-02 09:59:28]
User587476 - Posts: 29
no, i mean stop this "Active Service: 5 - Advanced - Active until: 2021-06-17 23:59:59 " , and refund this money to my sierra chart account (Please show me confirm the amount before refund money) , so that the SC will expire immediately , and then I will pay again ,
[2020-10-02 14:37:32]
John - SC Support - Posts: 30953
We have responded in your most recent Account Support Ticket. Please respond further to this issue in that Account Support Ticket.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-10-03 17:19:19]
User587476 - Posts: 29
该帐户将被抛弃。 我的新账户,电子邮件是2 LiangHaoJiang 396706048@qq.com,请把我的新账户的余额为221.42 ,帮助建立新的设置,新的~我,谢谢你帮!
[2020-10-04 02:57:53]
User402726 - Posts: 1
This account is about to be abandoned. My new account is LiangHaoJiang2, email is 396706048@qq.com , please transfer the balance of $221.42 to my new account , and help me to set up the data source of the new account, ~ , thank you for you help,!~
Date Time Of Last Edit: 2020-10-04 02:58:39
[2020-10-04 06:54:04]
User587476 - Posts: 29
if you can't do that ,plz refun to my paypal account 459884284@qq.com

thank you very much !
[2020-10-04 23:05:46]
Sierra Chart Engineering - Posts: 104368
We will get this taken care of.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-10-05 13:52:24]
John - SC Support - Posts: 30953
This has been done and responded in the Account Support Ticket.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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