Login Page - Create Account

Support Board

Date/Time: Mon, 27 Mar 2023 22:57:05 +0000

my real-time data is showing as delayed denali real-time

View Count: 453

[2020-05-01 13:48:25]
ochocinco - Posts: 29
Hi, i'm not sure why this morning my data feed says "delayed denali real-time".
Ive disconnected / reconnected. closed SC and reopened SC.
[2020-05-01 14:11:31]
John - SC Support - Posts: 23242
For some reason you do not have any exchanges active on your Denali Exchange Data Feed. We do not have the history going back far enough to see what you had enabled previously. The only thing we can think is that at some point the exchange was set to not renew.

In any case, what you need to do is click on the following link to go to the Exchange selection area for the Denali Exchange Data Feed and enable the appropriate exchange:
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-05-01 14:41:30]
ochocinco - Posts: 29
Ok, i had to open an account ticket because: Your account has been tagged as a Professional, which i am not.

To post a message in this thread, you need to log in with your Sierra Chart account:


Login Page - Create Account