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Date/Time: Fri, 03 May 2024 17:35:57 +0000



Fuzzy Depth on DOM replay

View Count: 583

[2020-04-30 20:26:09]
User135370 - Posts: 160
Hi

I've noticed a few times that the Depth get's fuzzy when I replay, any idea if this is fixable.
I've attached a snapshot
imageFuzzy Depth.PNG / V - Attached On 2020-04-30 20:25:55 UTC - Size: 50.39 KB - 237 views
[2020-04-30 20:45:03]
User135370 - Posts: 160
I've added another snapshot this time with the market depth window open which seems to be displaying the right depth, the DOM is even more fuzzy in this picture and and you can see that the bid is showing only 5 levels and the Ask 8 levels.

Is there a solution to this?
imageFuzzy Depth 2.PNG / V - Attached On 2020-04-30 20:42:45 UTC - Size: 119.21 KB - 235 views
[2020-04-30 23:13:42]
Sierra Chart Engineering - Posts: 104368
This is resolved. Update to the latest version following the instructions here:
Software Download: Fast Update
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-04-30 23:13:50
[2020-05-01 06:57:24]
User135370 - Posts: 160
Hi

Thank you for that it has fixed the problem however after the update the headings of the time and sales and Quoteboard seem to have blanked out. I went through all types of graphic settings but can't get them to display. I have attached an image to help you see
imageHeadings on QB and TS.PNG / V - Attached On 2020-05-01 06:57:15 UTC - Size: 56.34 KB - 196 views
[2020-05-01 07:02:55]
User135370 - Posts: 160
It's OK I went through the support board and found someone mentioned Listbox Header Graphics, it fixed the issue.
Thanks for your help

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