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Direct MessagesDate/Time: Thu, 02 May 2024 02:34:45 +0000
v1808: Support Extension Request
View Count: 611
| [2020-04-30 09:49:25] |
| Lesmond - Posts: 21 |
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According to the message log shown at Sierra's startup the support for v1808 is going to be discontinued on the last day of April. Can you please extend the support for this version for a few more weeks. I am running highly customized version of Windows XP (trimmed down with nLite, with all updates until May of 2019) and just didn't have time to complete the work on the similar customized version of Windows 7 (it's already installed on another partition but needs some fine tuning). SC v1808 is the last version which works with XP, and it also happens to work ok with IB TWS v978. I only need charting functionality which still runs just fine in v1808. I have learnt over the years that the best course of action to deal with all the bloat of a Windows OS is to either use an embedded variant or to use a stock version and then remove all unnecessary components and services (.Net, indexing service, Movie Maker, etc.) from the installation ISO file with a third party tool like nLite (for XP) or NTLite (for Win7, 8, 8.1 and 10). I use Linux for everyday tasks and Windows only on a dedicated trading machine. Thanks. |
| [2020-04-30 12:53:38] |
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Yes we can do that. But please do begin to use Windows 7. Windows 7 is generally fine. However, many of our users are successful with using Sierra Chart on Linux. You should as well. As time goes by, the reliance on the Windows operating system by Sierra Chart becomes less and less. It will be at its absolute minimum we expect no later than the first quarter of next year and porting to another operating system will then become possible. The reduced reliance on the Windows API also means that running Sierra Chart under Wine on Linux becomes more stable and has less potential issues. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-04-30 12:54:53
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| [2020-05-08 06:48:39] |
| Lesmond - Posts: 21 |
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Can you please re-enable connection support for v1808, if possible. I asked for extension of support for "a few more weeks" and it stopped working just after five days. Last time I was connected on May 5th at 10:41 UTC and it was working just fine. I still need to install all updates on my fresh installation of Windows Embedded Standard 7 and then recompile all dlls in Sierra. I can do all that only on the weekends. Once it's all done I will try out Linux/Wine as well. Thanks System Notification Message: -NOTICE: The Sierra Chart version you are running is no longer supported due to a technical issue with this version, it being incompatible with server services, or it is a version that Sierra Chart support no longer provides support for. A request for the installer to install the latest version has been made. The installer will begin when the download is complete. If there is any problem with the request/download for the installer you can restart it. Refer to Fast Update. Time: 06:41:31 AM Message Log: Reading Internal Order ID file. | 2020-05-08 05:10:47 Reading Trade Orders file. | 2020-05-08 05:10:47 Reading Trade Positions and Account Balance file. | 2020-05-08 05:10:47 Listening on UDP port 22904. | 2020-05-08 05:10:47 Software version: 1808 32-bit | 2020-05-08 05:10:47 Usage time has ended. Sierra Chart is in Free mode. Features are restricted. | 2020-05-08 05:10:47 To purchase usage time, select 'Help >> Add Usage Credit' on the menu. | 2020-05-08 05:10:47 * Allow Support for Sierra Chart Data Feeds is enabled. | 2020-05-08 05:10:47 Current selected Data/Trading service: SC Data - All Services | 2020-05-08 05:10:47 Chart Update Interval: 1200 | 2020-05-08 05:10:47 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2020-05-08 05:10:47 2020-05-08 09:10:47 Local computer time | 2020-05-08 05:10:47 2020-05-08 09:10:47 Local computer time in UTC | 2020-05-08 05:10:47 2020-05-08 05:10:47 Local computer time in SC Time Zone | 2020-05-08 05:10:47 2020-05-08 09:10:38 Server time in UTC | 2020-05-08 05:10:47 Local computer UTC time and Server UTC time difference: 9 seconds. | 2020-05-08 05:10:47 Program path: F:\App\PB\SierraChart1808xp-6\ | 2020-05-08 05:10:47 Data Files path: I:\SierraChart\Data6\ | 2020-05-08 05:10:47 OS Version Number: 5.1 | 2020-05-08 05:10:47 Locale Setting: C | 2020-05-08 05:10:47 Checking for new symbol settings for service code scdataallservices | 2020-05-08 05:10:48 HTTPS www.sierrachart.com:443 (4) | Creating socket. Using TLS 1.2. | 2020-05-08 05:10:48 HTTPS www.sierrachart.com:443 (4) | Connecting to IP: 46.4.97.203. | 2020-05-08 05:10:48 Received 5 login tokens. | 2020-05-08 05:10:48 HTTPS www.sierrachart.com:443 (5) | Creating socket. Using TLS 1.2. | 2020-05-08 05:10:50 HTTPS www.sierrachart.com:443 (5) | Connecting to IP: 46.4.97.203. | 2020-05-08 05:10:50 A request for the latest software update has been made. | 2020-05-08 05:10:51 * The update is being downloaded in the background. When it is complete, you will be prompted. | 2020-05-08 05:10:51 * HTTPS www.sierrachart.com:443 (6) | Creating socket. Using TLS 1.2. | 2020-05-08 05:10:51 HTTPS www.sierrachart.com:443 (6) | Connecting to IP: 46.4.97.203. | 2020-05-08 05:10:51 Download for software update has been redirected. Request ID: 1 -> 2 | 2020-05-08 05:10:52 HTTPS login.sierrachart.com:443 (1) | Received socket Close event. | 2020-05-08 05:10:52 HTTPS login.sierrachart.com:443 (1) | Socket gracefully closed by remote side. | 2020-05-08 05:10:52 HTTPS login.sierrachart.com:443 (1) | Signaling to core to close socket | 2020-05-08 05:10:52 HTTPS login.sierrachart.com:443 (1) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2020-05-08 05:10:52 HTTPS login.sierrachart.com:443 (1) | Closed. | 2020-05-08 05:10:52 Symbol settings are up-to-date for scdataallservices | 2020-05-08 05:10:52 HTTPS www.sierrachart.com:443 (2) | Socket gracefully closed by remote side. | 2020-05-08 05:10:53 HTTPS www.sierrachart.com:443 (2) | Received socket Close event. | 2020-05-08 05:10:53 HTTPS www.sierrachart.com:443 (2) | Signaling to core to close socket | 2020-05-08 05:10:53 HTTPS www.sierrachart.com:443 (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2020-05-08 05:10:53 HTTPS www.sierrachart.com:443 (2) | Closed. | 2020-05-08 05:10:53 HTTPS www.sierrachart.com:443 (5) | Received socket Close event. | 2020-05-08 05:10:55 HTTPS www.sierrachart.com:443 (5) | Socket gracefully closed by remote side. | 2020-05-08 05:10:55 HTTPS www.sierrachart.com:443 (5) | Signaling to core to close socket | 2020-05-08 05:10:55 HTTPS www.sierrachart.com:443 (5) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2020-05-08 05:10:55 HTTPS www.sierrachart.com:443 (5) | Closed. | 2020-05-08 05:10:55 HTTPS www.sierrachart.com:443 (4) | Received socket Close event. | 2020-05-08 05:10:57 HTTPS www.sierrachart.com:443 (4) | Socket gracefully closed by remote side. | 2020-05-08 05:10:57 HTTPS www.sierrachart.com:443 (4) | Signaling to core to close socket | 2020-05-08 05:10:57 HTTPS www.sierrachart.com:443 (4) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2020-05-08 05:10:57 HTTPS www.sierrachart.com:443 (4) | Closed. | 2020-05-08 05:10:57 File has been written to: F:\App\PB\SierraChart1808xp-6\SierraChartFileDownloader.exe. File Size: 6031872 bytes. | 2020-05-08 05:11:00 HTTPS www.sierrachart.com:443 (6) | Received socket Close event. | 2020-05-08 05:11:04 HTTPS www.sierrachart.com:443 (6) | Socket gracefully closed by remote side. | 2020-05-08 05:11:04 HTTPS www.sierrachart.com:443 (6) | Signaling to core to close socket | 2020-05-08 05:11:04 HTTPS www.sierrachart.com:443 (6) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2020-05-08 05:11:04 HTTPS www.sierrachart.com:443 (6) | Closed. | 2020-05-08 05:11:04 Date Time Of Last Edit: 2020-05-08 09:17:31
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| [2020-05-08 09:32:42] |
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We apologize for this. This was inadvertent. We will get the restriction removed. And also somehow we were thinking that you were mentioning days but you did say weeks.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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