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Date/Time: Fri, 19 Aug 2022 05:05:05 +0000



Denali data vs. CQG

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[2020-04-29 22:47:04]
User262667 - Posts: 36
Please explain why I should switch my data feed from CQG to Denali. What benefits are there in switching to Denali? What potential problems would there be by staying with CQG? I trade with AMP.
Thanks
[2020-04-30 11:08:31]
Sierra Chart Engineering - Posts: 104220
CQG does not maintain the feed that Sierra Chart is using?
When using CQG, Sierra Chart is using what is known as the CQG Web API data feed.


That is very well maintained by them. And it is quite widely used according to CQG. Most third-party programs integrated with CQG would be using that data feed. It generally is fine, one of the better data feeds, but the way they transmit market depth is not entirely stable.

And we do hear about connectivity problems from time to time.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-05-04 18:16:46
[2020-04-30 13:18:32]
User262667 - Posts: 36
So why is Denali better
[2020-05-01 07:03:43]
Sierra Chart Engineering - Posts: 104220
It is better if you have the problems described here:
CQG Trading Platform Service: CQG Market Depth Data

There is also more historical Intraday data available:
Sierra_Chart Historical Data Service: What is Included

If you experience what is described here:
CQG Trading Platform Service: Frequent Server Disconnections when Using CQG

Then using the Denali data feed along with the Sierra Chart Order Routing Service is a solution.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-05-01 09:53:43
[2020-05-01 09:51:50]
User267701 - Posts: 66
Doesnt Denali provide way more market depth levels?

You may not need them for trading the DOM as a scalper but its always nice to see in advance were big order volume is resting. Doesnt mean anything by itself, but usually price goes for liquidity.

There are many good videos on youtube about bookmap and i think, SC is still working on making their Market Depth Historical Graph indicator's visibility better.
Date Time Of Last Edit: 2020-05-01 09:56:03
[2020-05-01 09:53:14]
Sierra Chart Engineering - Posts: 104220
Oh yes we completely forgot about that. It provides 800 levels and to be increased to 1400 levels over the weekend assuming no technical problems.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-05-01 10:13:06]
nicktrader - Posts: 591
Disadvantage at the moment - Denali provides only US markets, correct?
[2020-05-01 10:29:02]
Sierra Chart Engineering - Posts: 104220
Yes the next step is for us to add EUREX and this is coming out of Frankfurt.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-05-01 10:47:15]
User267701 - Posts: 66
Denali supports server side OCO and bracket orders as well.
[2020-05-01 23:03:43]
User353062 - Posts: 19
How can I disable market data from CQG Web API and use Denali data feed? When I connect using CQG Web API, it connects to my account for trading but using only Denali data feed. I need to use CQG data feed for my other trading software. Is this possible?
[2020-05-02 02:47:15]
Sierra Chart Engineering - Posts: 104220
Regarding post # 11, there is no solution to this because the CQG Web API connection is being used for trading. And CQG only allows one connection per CQG username.

We also want to point out there is a difference between the Denali Exchange Data Feed and the Sierra Chart Order Routing Service. These are separate from each other but normally used in combination.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-05-02 08:00:41]
User359860 - Posts: 4
Hello Sierra,


I open a futures account with Ironbeam. I have also paid $36 to activate the Sierra chart. Now I need the Denali Exchange Data Feed. How do I make payment and get the service activated?
Thank you.
[2020-05-02 11:33:32]
Sierra Chart Engineering - Posts: 104220
With Ironbeam you will need to use CQG with Sierra Chart. Did you also want to use the Denali Data Feed in combination with CQG?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-05-02 11:43:54]
User359860 - Posts: 4
Yes I want to use the Denali Data Feed because of their Market dept.
[2020-05-04 15:41:01]
User262667 - Posts: 36
So just to make sure I understand, Sierra charts is the only platform that uses this "CQG web API data feed" and CQG does not maintain it? Correct? So what do all of the other hundreds of other trading platforms out there use to interface to CQG? (Ninja trader, Multi charts, etc. etc.) Why is Sierra charts singled out as the only platform interface that is not maintained? What am I missing, please. Thanks
[2020-05-04 18:14:57]
Sierra Chart Engineering - Posts: 104220
So just to make sure I understand, Sierra charts is the only platform that uses this "CQG web API data feed" and CQG does not maintain it? Correct?
No this is not correct at all.

And there are not hundreds of other trading platforms.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-05-04 19:10:08]
User262667 - Posts: 36
I am just trying to understand. Is this "CQG web API data feed" used for all CQG customers or was there a specific need built for Sierra charts?
[2020-05-04 19:27:41]
Sierra Chart Engineering - Posts: 104220
Please ask CQG this question.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-05-05 15:43:25]
User359860 - Posts: 4
My Broker is Ironbeam using CGQ. So I subscribe to Denali through Sierra. When I log-in through CGQ WebAPI (trading), the DOM only shows 10 ticks of Bid/Ask inventory on Dom. That means I am not connected to Denali. I subscribed to Denali in addition to CGQ. to see a deeper inventory. What can I do to have my subscription of Denali?
[2020-05-05 22:35:42]
Sierra Chart Engineering - Posts: 104220
Are you currently still seeing this issue? We do see the Denali data feed active on your account with the CME Exchange with market depth.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-07-27 14:49:59]
Joperman - Posts: 20
Hello, I have this same problem, contrast with AMP futures, the DEnail + CQG option and the market depth does not appear! What should I do to get the deep tiks out? Thanks a lot
[2021-07-27 15:34:12]
John - SC Support - Posts: 18115
You are not subscribed to an exchange that includes Market Depth data. You can change your exchanges on the following page:
https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges

Just be aware that when you activate an exchange, you pay the full amount for the remainder of the month in which you activated it and then the full amount again on the first of the next month. For example, if you activate the CME with Market Depth for Non-Professionals which costs $10.40 today (July 27, 2021), you will pay the full $10.40 for the remaining 4 days in July and then pay $10.40 again on August 1,2021. Therefore, you may want to wait until August 1 to add the new exchange.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-07-27 15:40:46]
Joperman - Posts: 20
ok I think it would be better to wait for a few days! is this exactly?
imageMarket depht.png / V - Attached On 2021-07-27 15:40:07 UTC - Size: 29.77 KB - 107 views
[2021-07-27 16:03:34]
John - SC Support - Posts: 18115
Yes, if you just want the CME Exchange, then that is the option you need to activate. You will want to select the "Deactivate" button for the other exchange now. It will not stop your data, it will just set that exchange to not renew on the first of the month. Then you will activate the other exchange when you get started in the morning of August 1, 2021.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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