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Date/Time: Mon, 29 Apr 2024 15:25:28 +0000



main sierra window crash/freeze

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[2020-04-28 17:08:26]
User57210 - Posts: 121
Probably 5 times over the past month I've had an issue. When I Duplicate a Chart to Chartbook, AND select to Switch to This Chartbook, I get an error window that pops up about some unsupported function, detached windows remain functional, and the main sierra window is entirely unresponsive.

Please advise.
[2020-04-28 17:33:54]
Sierra Chart Engineering - Posts: 104368
Update Sierra Chart to the current version. Instructions:

Software Download: Fast Update

Also refer to:
Sierra Chart Unexpectedly Shutting Down | Memory Errors | Unusual Software Problems | Exception Errors | Freezing of User Interface


Let us know if the problem is resolved after updating.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-04-29 00:51:20

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