Support Board
Date/Time: Sat, 18 May 2024 02:02:56 +0000
Latest SC version - doesn't like user contributed study
View Count: 969
[2020-04-27 13:08:47] |
Mistic - Posts: 76 |
Yesterday I updated SC to the latest pre-release version. SC wouldn't load user contributed study ECIVWAP on any of my charts, said it was timing out and needed to be removed and restart SC. I've never had any problems with this study using SC until this update. I do use a sub-instance and your message says i need to have SC up to date to use it in May. Unfortunately, i need ECIVWAP to work. Its the most important study on my charts. I'm using v2079 now and its stable.
|
[2020-04-27 13:26:07] |
Ackin - Posts: 1865 |
Custom Studies not loading in 2094
|
[2020-05-02 23:05:04] |
Mistic - Posts: 76 |
Warning: The Custom DLL study "UserContributedStudies.scsf_ECIVwap" has just caused a CPU exception. | 2020-05-02 16:00:01.032 * Warning: This Custom DLL study may cause Sierra Chart to be unstable until you remove the study from your chart and restart Sierra Chart. | 2020-05-02 16:00:01.032 * v2098 Please advise as this is the most important study you have i use. |
[2020-05-03 02:54:52] |
Sierra Chart Engineering - Posts: 104368 |
We will test and see what the issue is.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2020-05-03 10:00:22] |
Sierra Chart Engineering - Posts: 104368 |
We want you to install Sierra Chart again following the instructions here: Software Download: Fast Update And enable the Install Optional Components on the Installer window to get the updated DLL. You may need to remove the studies from the chart and add them again: How to Use an Advanced Custom Study or a Study Collection Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2020-05-03 15:33:50] |
Mistic - Posts: 76 |
Updating to latest pre-release v2099 with 'Install Optional Components' works. No need to remove any studies. well done. very much appreciated. thank you. |
To post a message in this thread, you need to log in with your Sierra Chart account: