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Date/Time: Sun, 28 Apr 2024 18:38:55 +0000



Gap on open

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[2020-04-27 06:26:06]
adamsid - Posts: 7
Hi All

There was a gap over the weekend on DAX but it got filled on open today. How do I get the chart to show the gap please?

Thank you!
imageCapture.PNG / V - Attached On 2020-04-27 06:24:06 UTC - Size: 96.48 KB - 215 views
Attachment Deleted.
[2020-04-27 07:08:16]
Sierra Chart Engineering - Posts: 104368
We are not understanding this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-04-27 07:09:08]
Sierra Chart Engineering - Posts: 104368
If there is any missing data, follow the instructions here:
Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-04-27 07:17:55]
adamsid - Posts: 7
Thanks for your prompt response. That is not what I meant. The market has gapped up. I want to be able to see the gap. By way of example, see the attached 5 minutes chart from a different platform.
imageCapture1.PNG / V - Attached On 2020-04-27 07:17:45 UTC - Size: 56.3 KB - 204 views
[2020-04-27 07:49:39]
Sierra Chart Engineering - Posts: 104368
What is the time zone that chart is set to? And uncheck Use Evening Session if you are just interested in the day session. Otherwise, there is no gap that even occurred. The EUREX DAX never gapped up at all today.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-04-27 07:50:08
[2020-04-27 07:56:25]
adamsid - Posts: 7
I do want the evening session. Sorry to have troubled you it may be that there is actually an issue with the way the data is displayed on my other platform. I shall double-check. Let's close this.

PS. I'm testing your platform and it's been great so far!

Cheers!

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