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Date/Time: Tue, 14 May 2024 23:15:56 +0000



Sierra charts on two computers at same time

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[2020-04-23 12:50:57]
User196614 - Posts: 16
Hello, I use two computers and each computer is connected to two monitors. Before I could have sierra charts real time data running on both computers at the same time but now it only allows one real time computer and the other has historical data only. Do you only allow real time data on one computer now? Is there a way to connect two different computers at the same time? Thank you.
[2020-04-23 21:24:41]
Sierra Chart Engineering - Posts: 104368
Refer to this notice about this:
Notice: CME Fees Price Increase / Denali Exchange Data Feed Connection Management


We will have an option available tomorrow to pay the exchange fees a second time that will allow you to access the Denali Exchange Data Feed on two computers.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-04-23 21:25:13
[2020-04-24 00:49:02]
Sierra Chart - Max - Posts: 5610
Your current Services Balance is too low to enable the 2nd system.

You need a Services Balance of at least 62.4 USD.
Sierra Chart Support
[2020-04-24 02:56:44]
User196614 - Posts: 16
I just added to my acct balance. How much extra would it be for a second system using live data? Thanks
[2020-04-24 03:30:06]
Sierra Chart Engineering - Posts: 104368
It would be another 62.4 USD/month which is the cost of the exchange fee. The CME requires you to pay this. Would be best to wait until next month.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-04-24 03:30:54

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