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Date/Time: Tue, 14 May 2024 16:02:22 +0000



since yesterday evening, 2 instances work but no longer 3 with IB api...

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[2020-04-22 08:17:55]
User185210 - Posts: 59
Dear SC,

Since yesterday evening I have an issue with the connection between sc and IB API.
It works fine with 2 instances but not anymore with 3!
Till yesterday afternoon everything was working perfectly fine with 3 instances.(I have Denali data, sc2088 and IB)
Is there anything I could do to fix that?
Thank you,
Paul
[2020-04-22 08:28:35]
Sierra Chart Engineering - Posts: 104368
Are all of these Sierra Chart installations on the same computer? If you are not receiving the Denali data feed on all 3, then just simply disconnect from the data feed on all 3 and reconnect them.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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[2020-04-22 09:10:10]
User185210 - Posts: 59
yes, they are.
I noticed there is an attempt by (SC system?) to add a connection to the IB API (another Ip port try to connect to the IP API. Seen on IB data status connection window). This is conflicting and making the repeated connection/disconnection causing it not to work.
In the meantime, I oppened a backup from last Friday and it works fine with SC 2086.
thank you for your help,
Paul
[2020-04-22 09:54:22]
User185210 - Posts: 59
I just realized that the new chartbook I am working on seems to be the cause of the problem!

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