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Direct MessagesDate/Time: Sat, 04 May 2024 04:50:54 +0000
New daily candle not drawn with ICE US
View Count: 618
| [2020-04-21 10:57:20] |
| Chris32 - Posts: 50 |
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Hello, With symbols from ICE US : SB, CC, KC I have never had this problem with CME symbols. Every new daily candle is drawn like that (see attached chart) http://www.sierrachart.com/image.php?Image=1587466039424.png I have to manually either "Reload and Recalculate" or "Delete and Download Data" every day for each of these symbols to correct the glitch. |
| [2020-04-21 23:40:20] |
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Tell us the time and the time zone when that chart bar appears. And when that happens provide us the last three lines from the Daily data file for the symbol. You can access that through Edit >> Edit Data-Historical Chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-04-21 23:41:10
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| [2020-04-28 13:16:04] |
| Chris32 - Posts: 50 |
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With OJ today : the bar appeared at the normal opening time (3PM Athens time zone) Here are the three lines : 2020/04/23, 1.07849998, 1.09999998, 1.06749998, 1.07749998, 544, 6655 2020/04/24, 1.07749998, 1.09499998, 1.07699998, 1.08599998, 410, 6801 2020/04/27, 1.09099998, 1.12749997, 1.08999998, 1.12199997, 686, 0 The line for today only appeared after reloading the chart. |
| [2020-04-28 20:13:19] |
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Thank you. When you notice this, go to Window >> Current Quote Window. Do you see a Daily Open price there which is nonzero? And is also the last trade price nonzero?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-04-30 12:13:18] |
| Chris32 - Posts: 50 |
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The daily open is 0. The last price is non zero, it is correct. So are the other values.
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| [2020-05-01 03:47:29] |
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Okay we are going to monitor for this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-05-01 05:29:25] |
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We believe we found the problem. This should not continue to occur.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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