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Direct MessagesDate/Time: Tue, 14 May 2024 23:07:44 +0000
Adjusted entry price from Chart ladder/DOM does not adjust price on target/stop bracket
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| [2020-04-20 17:49:37] |
| User269983 - Posts: 31 |
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This is an issue with the latest version I tried few days. This behavior did not exist on earlier version. 1. Use the latest version 2. Place an order using chart DOM 3. Adjust entry price. Target/stop bracket did not move with the new adjusted entry price. |
| [2020-04-20 19:21:54] |
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You are using Interactive Brokers and we have heard this. But there is nothing changed on the Sierra Chart side in regards to this at least that we are aware of. It relates to using server-side bracket orders with Interactive Brokers.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-04-20 19:22:05
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| [2020-04-20 23:19:23] |
| User269983 - Posts: 31 |
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Yes. I am using IB. But like I said, it is not an issue with the earlier version (1997) I am using. Please look into it. Thanks |
| [2020-04-22 01:13:48] |
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Yes we do see why it is starting to occur in newer versions. There was the implementation of a safety feature related to Attached Orders. It had this unintended side effect in the case of when using Interactive Brokers. We are looking at a solution that we tried before with IB, but ran into a problem apparently due to order status issues we have seen with IB. We will try to put together a patch but we do not know how well this is going to work. One thing is that we are no longer going to go out of the way to accommodate interactive brokers. We have put up with too much nonsense from them over the years. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-04-22 01:14:35
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