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Date/Time: Wed, 29 Jun 2022 22:45:24 +0000



CTS FIX - Disconnected

View Count: 975

[2014-01-14 16:25:25]
User14266 - Posts: 225
Everyone at TopStepTrader using CTS FIX has lost connection.
[2014-01-14 16:54:58]
Sierra Chart Engineering - Posts: 103520
Should be OK now. We are able to connect to the simulation CTS FIX server.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-01-14 16:55:15
[2014-01-14 16:58:49]
User14266 - Posts: 225
Yes it is now, but there were a lot of unhappy people that had orders on, and lost all connection. This has been a reoccurring problem a few times over the last week or so. The more this happens, the more people will be ditching SC for T4. Myself, I am using the SC data feed. But as a courtesy to SC, I think you should know there are feathers being ruffled. I assume this is still a CTS issue, but SC is the one taking the heat from users. No one is saying "what's wrong with CTS", they are mad saying "Sierra Chart is down AGAIN". Just a friendly FYI :)
[2014-01-14 17:29:33]
ganz - Posts: 1048
User14266

so just say them the truth.
[2014-01-14 18:57:34]
Sierra Chart Engineering - Posts: 103520
We will let CTS know.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-01-14 18:57:52

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