Support Board
Date/Time: Sat, 05 Jul 2025 13:06:09 +0000
error message was found and no real time data feed
View Count: 557
| [2020-04-14 08:05:10] |
| User595224 - Posts: 5 |
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When open the chart, the following error message was found and no real time for the application. Grateful if you would help to check with it. Thanks. symbol is unknown Click for symbol information Exchange not authorized |
| [2020-04-14 08:36:22] |
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This was a Barchart backend authorization issue. It is now resolved. You should be getting the data in a few minutes.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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