Support Board
Date/Time: Wed, 02 Jul 2025 23:19:00 +0000
Switched feed from rithmic to Denali via broker
View Count: 607
| [2020-04-13 19:26:36] |
| User558455 - Posts: 70 |
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I require some assistance as I seem to be missing the mark. I switched my Feed from Rithmic to Denali via AMP . They sent me a user name and password to login into sierra charts platform although I already had the username same as old account. Currently I tried to use " SC all services" option and does not work for live data. I noticed where I may have to confirm i am a non pro, however have signed the agreement and find where to put the login credential in the data trade settings. I am trying to figure out the " verification process " required once a month |
| [2020-04-13 19:41:34] |
| SC Support - Posts: 1974 |
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Hi there, I can give you a call and help.
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| [2020-04-13 20:00:07] |
| User558455 - Posts: 70 |
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How does the phone support work? DO i give you my phone with area code? or
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| [2020-04-13 21:05:20] |
| SC Support - Posts: 1974 |
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Spoke to User558455, answered his current questions
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