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Date/Time: Sun, 05 May 2024 06:20:49 +0000



Closing account

View Count: 641

[2020-04-13 12:43:36]
philipvitale - Posts: 15
Hello,

I was wondering if you close your account and you have a remaining balance can you get a refund for the money left in your account?

Thanks,

Phil
[2020-04-13 19:35:32]
Sierra Chart Engineering - Posts: 104368
Yes you can with the restrictions that are specified here:
Sierra Chart Purchase and License Information: Refunds

To request a refund, start an Account Support Ticket here:
https://www.sierrachart.com/UserControlPanel.php?page=SupportTickets
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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