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Date/Time: Sat, 22 Jun 2024 12:53:18 +0000

AMP/TTnet live order rejected

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[2014-01-14 09:03:30]
User025576 - Posts: 9
i have a problem with the sierrachart/ttnet setup. i can login and the pricefeed/charts are working, but live orders are rejected. i can see my amp account number in the sierrachart trade activity log, but the sierrachart "orders and positions" window doesn´t show any balance. (the account is funded though).

i tried to place a live limit sell order for the ym contract. trade service log says: "trade order error - tt order update (rejected). info: risk client: product not allowed..."

[2014-01-14 09:18:51]
Sierra Chart Engineering - Posts: 104368
Contact your broker and have them allow the products that you want to trade. This is all that needs to be done.

A TT FIX adapter does not provide account balance data and that is why you do not see it reported in Sierra Chart.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2014-01-23 08:56:09]
User29698 - Posts: 28
Thank you.

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