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Date/Time: Wed, 29 Jun 2022 22:53:09 +0000



Verification Email Fails

View Count: 802

[2014-01-13 19:54:26]
User94614 - Posts: 13
I tried to verify my email twice, but I never receive any email.

In between the 2 tests, I send myself an email and it worked fine.

There is some kind of problem with your email verification function.
[2014-01-13 20:19:27]
Sierra Chart Engineering - Posts: 103520
We know what the problem is. The problem is ATT.net is blocking emails from the Sierra Chart server. There is nothing we can do about this.

You should contact them and let them know that Sierra Chart does not send out junk email. And they should remove the block. And if they do not remove the block, our advice is do not use that domain. They are not a cooperative mail provider.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-01-13 20:20:06
[2014-01-14 14:13:49]
User94614 - Posts: 13
AT&T uses Yahoo to handle their email. They make it so difficult to contact customer support that I just gave up. Set up a gmail account and it is verified Thank you.
[2014-01-14 16:39:19]
Sierra Chart Engineering - Posts: 103520
OK good.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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