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Date/Time: Wed, 29 Jun 2022 23:14:31 +0000



Real-Time Futures Data Feed Symbol Mapping Request

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[2014-01-13 18:32:10]
Profile123 - Posts: 43
I have subscribed to the Real-Time Data Feed and I'm not getting mapping below. Please set the mapping for these symbols. Also, I want to know why I'm only getting one month of data on my daily charts? Is there something I need to do?

Zb
Zn
NQ
sb
zc
zmzszl
cc
ng
ho
dx
gbp
hg
he
lb

I like the service, but right now I'm not confident with the data feed for symbols coming in and why some symbols come in and others don't. Please help.
[2014-01-13 20:56:21]
Sierra Chart Engineering - Posts: 103520
These are all set up. Please perform a "Full Reset" of the symbol settings according to the instructions here:
https://www.sierrachart.com/index.php?l=doc/doc_GlobalSymbolSettings.php#FullResetSymbolSettingsSteps

After this you should not have a problem as long as you are using your Live Interactive Brokers account.

Be sure to reconnect to the data feed according to the instructions for resetting the symbol settings.

Also, you are not going to get ICE symbols from the Sierra Chart data feed unless you pay the ICE exchange fee.

For more historical daily data, refer to this page:
https://www.sierrachart.com/index.php?l=doc/doc_ContinuousFuturesContractCharts.html
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-01-13 20:57:05

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