Login Page - Create Account

Support Board


Date/Time: Mon, 27 Jun 2022 00:01:46 +0000



Data Updates

View Count: 654

[2014-01-13 17:04:18]
User74484 - Posts: 6
I am using the SC Historical Intraday Futures Data feed. This is supposed to be a 30 minute delay, but my charts are delayed by 12 hours?
What do I need to do to correct this?
Many thanks.
[2014-01-13 22:56:28]
Sierra Chart Engineering - Posts: 103469
It is not documented to be a 30 minute delay for that particular service. A 12 hour delay is correct.

For a shorter delay, you need to use this service:
https://www.sierrachart.com/index.php?l=doc/SierraChartHistoricalData.html

This one is named "SC Historical Data".
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account