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Date/Time: Thu, 07 Jul 2022 16:49:57 +0000



non-functional Siera real-time data

View Count: 942

[2014-01-13 15:36:01]
User95130 - Posts: 9
Hi, I have problem with Sierra Chart Real-Time Futures Data Feed. Now my data do not run. On Friday, January 10, 2014 have all worked. Can you help me?


LOG FILE:
Interactive Brokers: Connecting to 127.0.0.1:7496 | 2014-01-13 16:30:19
The network socket is connected. | 2014-01-13 16:30:19
Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2014-01-13 16:30:19
Starting TWS auto-login thread. | 2014-01-13 16:30:23
TWS auto-login thread ending. | 2014-01-13 16:30:25
TWS server version: 70 | 2014-01-13 16:30:25
IB: Connected. Waiting for account information. | 2014-01-13 16:30:25
IB Account information received. | 2014-01-13 16:30:25
Connected to IB Live account. | 2014-01-13 16:30:25
Next valid order ID: 1 | 2014-01-13 16:30:25
Next valid order ID: 1 | 2014-01-13 16:30:25
IB Account information received. | 2014-01-13 16:30:25
Connected to IB Live account. | 2014-01-13 16:30:25
Interactive Brokers - Starting real-time market data updates for: YMH4 | 2014-01-13 16:30:25
Subscribing to real-time True Data for symbol: YMH4 SecType: STK Exchange: SMART Currency: USD | 2014-01-13 16:30:25
Subscribing to symbol: YMH4 SecType: STK Expiry: Exchange: SMART Currency: USD Multiplier: | 2014-01-13 16:30:25
HD Request # 8 - Downloading Intraday chart data for YMH4 to the file YMH4.scid. Service: ib | 2014-01-13 16:30:25
HD Request # 8 - Download start Date-Time: 2014-01-13 01:58:32.0 | 2014-01-13 16:30:25
HD Request # 8 - Requesting a total of 0 days and 57113 seconds. | 2014-01-13 16:30:25
HD Request # 8 - IB Backfill - Seconds requested: 57113. Seconds Remaining: 0. | 2014-01-13 16:30:25
HD Request # 8 - Requesting 57113 Seconds of data at 30 secs with ending Date-Time at 2014-01-13 17:40:25 for YMH4 | 2014-01-13 16:30:25
Symbol Error - YMH4 is unknown, unavailable, or improperly formatted. | 2014-01-13 16:30:25
Interactive Brokers - Starting real-time market data updates for: NQH4 | 2014-01-13 16:30:26
Subscribing to real-time True Data for symbol: NQH4 SecType: STK Exchange: SMART Currency: USD | 2014-01-13 16:30:26
Subscribing to symbol: NQH4 SecType: STK Expiry: Exchange: SMART Currency: USD Multiplier: | 2014-01-13 16:30:26
Symbol Error - YMH4 is unknown, unavailable, or improperly formatted. | 2014-01-13 16:30:26
Message from IB: No security definition has been found for the request. IB Error Code: 200. Request ID: 4. | 2014-01-13 16:30:26
HD Request # 8 - Error downloading historical Intraday data for YMH4. The symbol is unknown to the server. | 2014-01-13 16:30:26
HD Request # 8 - Received 0 records and wrote 0 records for YMH4 | 2014-01-13 16:30:26
HD Request # 8 - Intraday download COMPLETE for YMH4 | 2014-01-13 16:30:26
Real-time Intraday chart data file updates started for YMH4 | 2014-01-13 16:30:26

Symbol Error - YMH4 is unknown, unavailable, or improperly formatted. | 2014-01-13 16:30:26
Message from IB: No historical data query found for ticker id:4. IB Error Code: 366. Request ID: 4. | 2014-01-13 16:30:26
HD Request # 9 - Downloading Intraday chart data for NQH4 to the file NQH4.scid. Service: ib | 2014-01-13 16:30:26
HD Request # 9 - Download start Date-Time: 2014-01-10 23:14:56.0 | 2014-01-13 16:30:26
HD Request # 9 - Requesting a total of 2 days and 66930 seconds. | 2014-01-13 16:30:26
HD Request # 9 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 153330. | 2014-01-13 16:30:26
HD Request # 9 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2014-01-11 23:04:56 for NQH4 | 2014-01-13 16:30:26
Symbol Error - NQH4 is unknown, unavailable, or improperly formatted. | 2014-01-13 16:30:26
Symbol Error - NQH4 is unknown, unavailable, or improperly formatted. | 2014-01-13 16:30:26
Symbol Error - NQH4 is unknown, unavailable, or improperly formatted. | 2014-01-13 16:30:26
Message from IB: No security definition has been found for the request. IB Error Code: 200. Request ID: 7. | 2014-01-13 16:30:26
HD Request # 9 - Error downloading historical Intraday data for NQH4. The symbol is unknown to the server. | 2014-01-13 16:30:26
HD Request # 9 - Received 0 records and wrote 0 records for NQH4 | 2014-01-13 16:30:26
HD Request # 9 - Intraday download COMPLETE for NQH4 | 2014-01-13 16:30:26
Real-time Intraday chart data file updates started for NQH4 | 2014-01-13 16:30:26

Message from IB: No historical data query found for ticker id:7. IB Error Code: 366. Request ID: 7. | 2014-01-13 16:30:26
Interactive Brokers: Requesting Trade Positions for account: U1135935 | 2014-01-13 16:30:30
IB: Requesting historical order fills for account U1135935 | 2014-01-13 16:30:30
Interactive Brokers: Received Trade Positions download end message for account U1135935 | 2014-01-13 16:30:30
Interactive Brokers: Received Open orders end message. | 2014-01-13 16:30:30

[2014-01-13 16:08:07]
Sierra Chart Engineering - Posts: 103696
These are not valid Interactive Brokers symbols:
YMH4
NQH4

You will find the correct symbols through File >> Find Symbol.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2014-01-13 16:43:33]
User95130 - Posts: 9
Yes, thank you.

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