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Date/Time: Sun, 01 Oct 2023 12:14:07 +0000

Order entry issue

View Count: 890

[2014-01-13 09:13:39]
RLH1 - Posts: 2
Good morning,

When trying to place an order in FGBL this morning I receive the following error message:

"Trade Order Error - TT order update (Rejected). Info: From Gateway: No currency conversion exists. Internal Order ID: 9984. Service Order ID: 0G8KG1218. Symbol: FGBL-201403-Eurex | 2014-01-13 04:10:32"

This is the first time this has happened. Is this a software issue or an issue at my broker?

Thank you!

[2014-01-13 09:20:09]
Sierra Chart Engineering - Posts: 104368
Please contact your broker about this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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