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Date/Time: Thu, 16 May 2024 07:50:58 +0000



Sierra account change

View Count: 809

[2020-04-02 15:51:36]
User887704 - Posts: 1
Hello,
I have a Sierra account however I am going with a new provider and it is cancelled. Therefore expired. I do not want to use the old username. I have new user and Password from new service.CQG. I want to eliminate the old provider username and continue forward. My email address will not allow me to change because it says that I already have a username. Old user is blocking me out I believe.
I want to change User and password and not just the password.
[2020-04-02 16:26:50]
John - SC Support - Posts: 31666
We have removed your email address from your old account. You should be able to create a new account using the same email now.
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