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Date/Time: Thu, 16 May 2024 14:48:23 +0000



Adding Amp Global and Acquiring SC Charting through Amp

View Count: 901

[2020-04-01 19:15:51]
ged - Posts: 233
1. If I begin using Amp and receive SC from Amp, will I be able to seamlessly continue using my present SC Package 3 charting setup without recreating it?

2. If acquiring SC charting through Amp, will SC transfer any credit balance for SC charting that is in my SC account to my existing balance for SC data?

3. In online SC instructions is the process for adding a second broker discussed?

Thanks much.
Date Time Of Last Edit: 2020-04-01 23:41:26
[2020-04-02 15:14:24]
SC Support - Posts: 1801
Hi Ged, I think many of these questions are better posed to AMP, I can give you a call to go through them if you wish.
[2020-04-02 15:33:41]
ged - Posts: 233
Amp probably won't be able to speak to SC's client account practices.
Also, SC may know best if acquiring SC charting through Amp (level 3) will not require setting my trading chartbooks up from scratch.
If you think it is best to speak on the phone that's fine. If so, email me and I'll email you back my telephone number.

Thanks again.
[2020-04-02 16:39:51]
SC Support - Posts: 1801
1) Please refer to:
Transferring Sierra Chart Settings and Data From Existing Installation to New Installation

2) Please set-up a Account Support Ticket to request the refund.
https://www.sierrachart.com/UserControlPanel.php?page=SupportTickets&StartNewTicket=1

3) Spoke about Switching Services in Global Settings >> Data / Trade Service Settings

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