Login Page - Create Account

Support Board

Date/Time: Wed, 27 May 2020 05:49:15 +0000

Customized Control Bar Button

[2020-03-31 20:49:06]
User703334 - Posts: 48 | Ending Date: 2020-05-31
(see attached)

The DVP button (Volume Profile tool) on my Customized Control Bar suddenly stopped working. I cannot get it to draw a Volume Profile on any chart. I made no changes to it, just suddenly stopped working. All other Control Bar Buttons work. How can I get it to work again, please?
imageDVP.JPG / V - Attached On 2020-03-31 20:48:11 UTC - Size: 15.95 KB - 18 views
[2020-04-01 00:36:14]
Sierra Chart Engineering - Posts: 85537 | Ending Date: 2020-06-09
You are on Service Package Package 3 and you need to be on Package 5 to use the Draw Volume Profile tool.

You were changed to Package 3 on March 09, 2020 by AMP. If you want to be on Package 5, then you will need to talk to AMP to make the change.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.

To post a message in this thread, you need to login with your Sierra Chart account:


Login Page - Create Account