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Date/Time: Fri, 26 Apr 2024 21:26:10 +0000



CL Auto Bracket Not Working

View Count: 448

[2020-03-31 19:47:20]
patrader - Posts: 92
I'm using version 2073 with the SC data TT routing. Today trading in the CL live and simulated, bracket orders were not working. Every other symbol was OK. Please advise.
[2020-03-31 20:08:20]
Sierra Chart Engineering - Posts: 104368
Check the Trade >> Trade Service Log to see if there any rejections for the child orders.

We did a test now in the UAT environment and do not see any problems. Nothing has changed which would cause an issue. The small change related to a rare issue involving order ID mapping, would not be causing an issue like this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-04-01 14:03:29]
patrader - Posts: 92
User error. I inadvertently had "Use Attached Orders" unchecked for the CL.

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