Support Board
Date/Time: Fri, 09 May 2025 15:45:39 +0000
Problems connecting AMP/TTnet demo account
View Count: 1887
| [2014-01-11 11:04:25] |
| User72822 - Posts: 16 |
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Hi, It frustrates me a lot, more than 2 hours and no connection. I received email from AMP with : Your trial begins once you login to the system. Please keep the following information so you can access your username and password. Username: Demoxxxxxxx Password: xxxxxxxxx OK, that's fine. I read your manual carefully as well but I didn't succeed in making the connection. What went wrong? First question : which data services do I have to choose with this demo account because I read somewhere someone is using TT Fix. I am using AMP/TTnet. I tried both, no connection. I read everything on this page http://www.sierrachart.com/index.php?l=doc/AMPTTNet.php and I did. On Sender Comp ID I use my username and of course password for both Price Feed and Orders. I've tried server settings as mentioned in http://www.sierrachart.com/index.php?l=doc/AMPTTNet.php I've tried also server settings localhost 7496. Not succeed............ Please help me. Regards, Johan |
 AMPconnection.png / V - Attached On 2014-01-11 11:01:06 UTC - Size: 80.97 KB - 493 views |
| [2014-01-11 14:36:51] |
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The AMP TT server is not available over the weekend until Sunday evening. The Service you need to select in Sierra Chart is AMP/TTnet. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-01-11 14:37:09
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| [2014-01-15 09:35:33] |
| User72822 - Posts: 16 |
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Hi, Very frustrating this. I tried and tried bit didn't succeed in making the connection. Please, can you help me? See attachments. Thanks, Johan Date Time Of Last Edit: 2014-01-15 09:42:01
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Private File Private File Private File |
| [2014-01-15 09:41:43] |
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Please show AMP the first image. They will be to solve the connection problem for you.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-01-15 10:44:39] |
| User72822 - Posts: 16 |
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Do you think so? I did but I am waiting now for 2 days for answer! They are only interested in new accounts. That's why I contact the SC forum.
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| [2014-01-15 17:45:25] |
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Yes. Their server is returning an error when connecting to it. The log clearly shows the descriptive error being given.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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