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Direct MessagesDate/Time: Wed, 24 Apr 2024 19:07:35 +0000
Buy button not working on DOM
View Count: 7612
| [2020-03-26 14:32:07] |
| User67970 - Posts: 10 |
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My "BUY" button on the DOM has stopped working and I can't place an order. The sell button is still working fine. I'm sure it's an easy fix, but I just can't seem to find it. Any help would be greatly appreciated.
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| [2020-03-26 18:05:15] |
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Really it is not possible for the button not to work. It sounds like there would be an order rejection instead. Check the Trade Service Log for the rejection: Support Board Posting Information: Providing Lines From Trade Service Log Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-03-27 14:27:30] |
| User67970 - Posts: 10 |
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If it was an order rejection. Would the "SELL" button still work? (Log removed) Date Time Of Last Edit: 2020-03-27 17:50:19
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| [2020-03-27 14:53:58] |
| User67970 - Posts: 10 |
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Also FYI, it is in simulation mode that the "BUY button is not working. I haven't even tried it in live trading yet.
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| [2020-03-27 17:50:06] |
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We do not see any rejections in the Trade Service Log which we removed from your post. When you have the problem is Trade >> Trade Simulation Mode On enabled?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-03-27 17:50:42
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