Support Board
Date/Time: Sat, 20 Apr 2024 02:55:02 +0000
time axis error?
View Count: 448
[2020-03-23 22:32:27] |
User465512 - Posts: 2 |
Some charts are not recording time at all and the charts are messed up because of that i think. I attached a picture. I dont believe i changed anything in the settings
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Annotation 2020-03-23 183058.png / V - Attached On 2020-03-23 22:32:20 UTC - Size: 15.45 KB - 193 views |
[2020-03-24 00:42:12] |
User465512 - Posts: 2 |
Only charts that are time based seem to have this issue. i loaded a chart based on trades and it is working, shows the time axis
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[2020-03-24 04:32:57] |
Sierra Chart Engineering - Posts: 104368 |
There was some faulty timestamp data from CQG. Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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